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Peritus Energy and Water Ltd – ISO9001 External Audit Success

Monday 9th September 2019

Source : Issued by Peritus Energy and Water Ltd

Peritus successfully undertook its annual ISO9001: 2015 surveillance audit on Friday.

The audit, carried out by an external and independent ISO specialist assessor company certifies that the administration systems of Peritus Energy and Water Ltd have been assessed and approved by QAS International to the following management systems, standards and guidelines.

What is ISO 9001:2015?

ISO9001 is a Quality Management System (QMS) helping organisations ensure they meet the needs and expectations of their customers and other parties. The principles are based on internationally recognised quality management principles set out by the International Standards Organisation (ISO).

The ‘2015’ annotation is the latest standard which came into effect in 2015.

ISO9001 can be applied to any organisation regardless of its size, complexity or undertaking.

Business Objectives, Customer Needs, Customer Experiences

Systems and principles are brought together to create a Quality Policy, helping employees review and improve processes to enhance customer experience. Quality is embedded in all processes.

Internal Processes, Regular Reviews, Continuous Improvement

Better internal processes lead to focused customer service. Regularly reviewing these processes keeps quality at the forefront and better meets the needs of customers.

A systematic internal audit across all areas of the QMS, throughout the year, maintains standards and tests systems and procedures.

Finally, an independent annual surveillance audit confirms that standards, systems and quality objectives are being continuously implemented.